It is possible to refund credit card billings that have been received or confirmed. When doing so, the corresponding balance is debited from your account in Asaas, and the billing is canceled on your customer's card. The cancellation may take up to 10 business days to appear on your customer's statement. Billings received via Pix allow for a full refund or multiple partial refunds. The sum of these refunds cannot exceed the total amount of the received billing.
AttentionIf no value is provided, the full amount of the billing will be used.
AttentionFees related to the billing, such as compensation and notification fees, are not refunded upon refunding. Therefore, if you have just received a billing via Pix and try to refund the total amount, it will return a 400 error, and you will need to increase your balance to perform the full refund.
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