It is possible to refund a received or confirmed credit card installment.
As in the refund process for a one-time credit card payment, the corresponding balance of the installment is debited from your Asaas account and the charge is canceled on your customer's card. The cancellation may take up to 10 business days to appear on your customer's statement.
Fully or partially refunds a confirmed or received credit card installment.
To perform a full refund, do not provide refund amounts. To refund partially, provide value with the desired amount.
The corresponding amount is debited from the accounts involved in receiving the payment. When there is a Payment Split, the related transfers are also affected by the refund.
The cancellation on the card may take up to 10 business days to appear on the payer's statement.
RetriesIn case of a timeout or inconclusive response, retrieve the installment before repeating the operation to check whether the refund has already been processed.
To track refund processing, use the Events for payments.
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