Chargeback

The Chargeback endpoints allow you to retrieve disputes related to payments and create a dispute when there is evidence to contest an eligible chargeback.

Opening the dispute sends the documents for analysis, but does not guarantee the reversal of the chargeback.

Available operations

Retrieval: list the account's chargebacks or retrieve a specific dispute for lookups and reconciliation.
Dispute: send documents and evidence to contest an eligible chargeback.

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Tracking changes
Use Webhooks to identify new chargebacks and track the progress of disputes, instead of querying the endpoints repeatedly.
See the Webhook events for payments.

To interpret the statuses and reasons returned during the process, see Chargeback.