Support Channels

If you need assistance or have any questions about the features mentioned here, simply contact our Integration Success team via the email below:

📧 [email protected]


Support is available on weekdays from 9am to 6pm (BRT Brasilia Time, UTC-3), and the typical response time during business hours is 2 hours.

Our team is also available on Discord. Responses may take longer to be provided, or you can also receive help from other developers in our community.

Access our Discord

Contact your account manager

If your question is commercial, or if you need any requests/releases that need to be handled by your account manager, you can contact them via WhatsApp at 0800 009 0037 (24-hour service).