Evaluation Period FAQ
The evaluation period allows new customers to start creating subaccounts via API while they complete the mandatory regulatory approval.
It starts automatically with the first subaccount created in Production and has temporary limits on the number of subaccounts, amount issued, and duration.
How does the evaluation period work?
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flowchart TD
A["Create the first subaccount<br/>in Production"] --> B["Start evaluation<br/>period"]
B --> C["Operate within<br/>the limits"]
C --> D{"Reached a limit<br/>or 60 days?"}
D --> DSim(("Yes"))
D --> DNao(("No"))
DSim --> E["Block affected<br/>operations"]
DNao --> C
E --> F["Complete approval"]
F --> G["Remove evaluation<br/>limits"]
classDef inicio fill:#DBEAFE,stroke:#2563EB,color:#1E3A8A,stroke-width:3px,font-size:17px
classDef decisao fill:#FEF3C7,stroke:#D97706,color:#78350F,stroke-width:3px,font-size:17px
classDef validacao fill:#E0F2FE,stroke:#0284C7,color:#0C4A6E,stroke-width:2px,font-size:17px
classDef sucesso fill:#DCFCE7,stroke:#16A34A,color:#14532D,stroke-width:3px,font-size:17px
classDef respostaSim fill:#22C55E,stroke:#15803D,color:#FFFFFF,stroke-width:3px,font-size:16px
classDef respostaNao fill:#EF4444,stroke:#B91C1C,color:#FFFFFF,stroke-width:3px,font-size:16px
class A inicio
class B,C,E,F validacao
class D decisao
class G sucesso
class DSim respostaSim
class DNao respostaNao
linkStyle default stroke:#94A3B8,stroke-width:2px
linkStyle 3 stroke:#22C55E,stroke-width:4px
linkStyle 4 stroke:#EF4444,stroke-width:4px
Approval can be requested during the evaluation period. There is no need to wait until a limit is reached.
ImportantOnce approval is completed, we end the evaluation period and you will be able to create more subaccounts and transactions freely.
What are the limits?
| Limit | Rule |
|---|---|
| Subaccounts | Up to 10 subaccounts per parent account |
| Charges | Up to R$ 2,000.00 per subaccount, with one-time charges and subscriptions counting toward the same limit |
| Duration | Up to 60 days from the creation of the first subaccount in Production |
What happens when a limit is reached?
When a quantity, amount, or time limit is reached:
- new subaccounts cannot be created;
- the subaccount that reaches R$ 2,000.00 cannot issue new charges;
- new subscriptions cannot be created and existing subscriptions are automatically canceled;
- payment links of the blocked subaccount are deactivated;
- charges issued before the block can still be paid.
To resume operating without these restrictions, complete the regulatory approval.
How is the R$ 2,000.00 limit calculated?
The limit is individual per subaccount, not shared among all subaccounts of the parent account.
The calculation considers charges and subscriptions created.
- Charges deleted before payment restore the limit.
- Refunded charges do not restore the limit.
What happens to amounts sent to a blocked subaccount?
If the parent account tries to send amounts via Payment Split, Pix, or internal transfer to a subaccount that has reached the financial limit or whose evaluation period has expired, the request will be blocked.
The response will indicate that the subaccount is not able to receive amounts.
Is the balance blocked?
No.
The end of the evaluation period or reaching a limit does not block the available balance or prevent withdrawal of amounts already in the account.
Does the evaluation period exist in Sandbox?
Yes. The evaluation period is also enabled by default in Sandbox, but it can be disabled for development and testing.
This setting can be changed in the Sandbox account itself.
See How to configure your account in Sandbox.
Subaccounts created in Sandbox are not replicated to Production. In Production, regulatory approval remains mandatory.
How do I keep operating after the evaluation period?
Complete the regulatory approval process with Asaas.
The request can be started at any time during the evaluation period, without having to wait for the 60-day deadline or for the limits to be reached.
After approval, the evaluation period limits no longer apply and the operation can continue normally.
Next steps
Updated 7 days ago