Introduction - Notifications
Get to know Notifications
Notifications keep you and your customers informed about charge events, such as creation, due date, receipt, delay and changes.
Choose how to configure
Each customer has their own notification settings.
| Need | How to proceed |
|---|---|
| Use the configuration created automatically by Asaas | See the default notifications |
| Change channels, events or sending time | Change a customer's notifications |
| Disable all charge notifications for a customer | Use notificationDisabled in the customer record |
Sending channels
Asaas can send notifications via:
- WhatsApp;
- email;
- SMS;
- Correios (postal mail);
- voice robot.
The available and enabled channels depend on the configuration of each notification.
Fees apply to sending charge notifications. Check the amounts in the Fees section in My account.
To enable voice notifications (
phoneCallEnabledForCustomer: true), the customer must have a landline or mobile phone registered.
Disable all notifications for a customer
When creating a customer, send:
{
"notificationDisabled": true
}This setting disables sending charge notifications to the customer.
See the Create new customer endpoint.
If you need to keep notifications active and only change specific events or channels, use the customer's individual settings.
See how to change a customer's notifications.
Next steps
- See the default notifications
- Change a customer's notifications
- See the Create new customer endpoint
For information about the notifications product, see the Asaas Help Center.
Updated 13 days ago